FAQ

Sehat Card Plus is an initiative of the Government of Khyber Pakhtunkhwa for the provision of cost-free health care services to the people covered under the program.

All the permanent residents of Khyber Pakhtunkhwa registered with NADRA are covered under the program.

You are automatically enrolled if you are carrying a CNIC/Form B with a permanent address. However, if your family status is not clear in NADRA database, you may not be eligible till you resolve the issue with NADRA.

SMS your CNIC to 8500 or 9780. You can also check your enrolled status free of cost on the home page of this website.

No, you do not need a separate Sehat card as your CNIC is your Sehat Card.

In case of admission, you can avail free treatment services at any empaneled hospital anywhere in the country. List of empaneled hospitals of all districts in Pakistan is available on this website.

Visit the Sehat Card Plus counter in any empaneled hospital of your choice to verify your CNIC. After verification of your CNIC, a referral letter will be given to you to avail free of cost health services in case of admission.

No, free of cost healthcare services are offered only in case of admission in the empanelled hospitals.

Treatment of new-born baby of registered family will be covered for 1 month of the birth, however, after that period, treatment of the baby will not be covered without his/her NADRA Form-B.

Widows or Divorced women should register themselves as Head of Family with NADRA. Their updated data will be periodically included in the program on every 1st day of January and July.

Data of newly created families in NADRA database will be periodically included in the program on every 1st day of January and July.

A family can use up to Rs. 400,000 for priority health care services and Rs. 200,000 for secondary health care services. The family can benefit from the card till the cash limit is over. Additional financial allocation can be made to families in life-threatening conditions including Kidney transplant, Cancer, Cardiovascular diseases and Intensive Care. Annual allocation per family per year will be refilled to the full amount after completion of one year.

No, beneficiaries cannot get cash. One can only get treatment under the program.

  • Rs. 1000 will be paid on discharge in case of maternity (normal or surgical).
  • Rs. 10000 burial allowance will be paid to a beneficiary’s family if the beneficiary dies during an admission under this program.

You can submit your complaint or feedback in any of the following ways:

  • Call on our toll-free number 0800-89898
  • Email your complaint/feedback to: feedback@sehatcardplus.gov.pk
  • Register online complaint/feedback on this website in the Contact page.